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Inclusion & Accessibility Labs Services

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Accessibility Audits

Website and mobile application should all be fundamentally designed to be usable for everyone, whatever their disability. Unfortunately, not all sites reach this level of accessibility and inclusion.

IA Labs offer a core service of website and mobile application reviews to ensure your company is reaching the latest accessibility standards.

We do a detailed review of your website and accessibility against the latest WCAG standards on accessibility and provide a breakdown of all areas of your website that are not meeting the required criteria.

We focus on elements of your website that may be challenging to use for someone with a disability.

This is all combined into a comprehensive actionable report that is presented back to you with detailed explanations of all areas of your website or application that might need to be improved to make your website or application inclusive and accessible to all.

This service is priced based on the size of your website or application, so contact us today to get a quote.

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Accessibility Statements

An accessibility statement is a key requirement of the legislation for your website or application.

It lets your users or customers know you are committed to accessibility and what standards you have reached.

Once we complete your review, and the necessary fixes have been implemented, IA Labs can write this statement for you.


Accessibility Subscription

Accessibility Subscription

Once your website or mobile application has reached a level of accessibility and digital inclusion, it is important to maintain its high standards.

IA Labs offers a subscription service where we can review your website and app once a month at a reduced cost, to make sure there are no accessibility issues arise as your website changes.

The frequency and depth of the review can be agreed once we have conducted your initial audit.

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Accessibility Fixes

Once we have performed an audit of your website or application, we can work with you to implement those fixes to ensure you have the most inclusive website possible.

One of our skilled developers will ensure your website is brought up to the latest standards of digital inclusion, accessibility, and user experience for people with any disability.


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Accessibility Training

Accessibility training is an essential part of becoming accessible and staying accessible.

IA Labs has a detailed course that can get you and/or your development team up to speed on the latest standards of accessibility.

We deliver this as a classroom based or virtual training session.

We can also provide a more custom course as required.

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PDF Accessibility Reviews

PDFs as a universal document allow easy access to to information across multiple devices and platforms. In providing such a system friendly document we also have to ensure that the document is accessible in much the same manner as a webpage or application would be.

We will review your PDF documents for accessibility and deliver a PDF issue log as part of our audits and review service to educate and help your Designs Teams to add accessibility and functionality to the documents.

If you do not have a design team with access to tools to produce accessible PDFs the IA Labs team can also work with your documents to remove accessibility barriers and generate documents that are compliant with Section 508 and WCAG 2.1.

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Voice Interaction Models Audits

Voice Interaction Models are extremely popular as more and more organisations are creating Alexa Skills and Google Actions for Smart Speakers. These Models allow ender users to interact with an organisation’s services or features. It is extremely important that these voice models are intuitive and feel like a conversation with the end user.

IA Labs have vast of experience in Voice Interaction auditing having worked extensively on NCBI’s (Spider Award shortlisted) Smart Hub ensuring that all conversations made sense and all features were easy to navigate to using only voice.

IA Labs ensure all utterances in the Voice Model are clear to the end user. Even though Voice Models are designed to be accessible to all, often some screen information is added to Smart Speakers that contain a screen and we must ensure these screens meet WCAG 2.1 standards for colour contrast and check that no extra information is displayed on these screens compared to the voice model alone.